Privacy policy

Introduction

Grey Castle Srl is aware of the importance of protecting the privacy and rights of all web users. As the internet is a powerful tool for the circulation of personal data, we are committed to adhering to a code of conduct in line with Regulation (EU) 2016/679 of April 27, 2016 (the General Data Protection Regulation). We aim to ensure safe, controlled, and confidential browsing on the internet. This privacy information may change over time, depending on legislative and regulatory updates, so we invite you to periodically review this section of our website. We also invite you to familiarize yourself with the rules that our company has established for collecting and processing personal data and providing a satisfying service to the users of our website.

Basic Principles of Grey Castle Srl’s Privacy Policy

(1) Process data exclusively for the purposes and in the ways described in the information provided to the user when accessing a service that requires the provision of personal data. (2) Use only data voluntarily provided by the user. (3) Make data available to third parties solely for purposes instrumental to the provision of requested services. (4) Share data with third parties only for activities related to the provision of requested services or when required by law, regulations, or European community norms. (5) Respond to requests for the deletion, modification, and integration of provided data or objections to data processing conducted in violation of the law. (6) Ensure the correct and lawful treatment of your data, safeguarding your privacy, and applying suitable security measures to protect the confidentiality, integrity, and availability of the data.

Information under Regulation (EU) 2016/679 of April 27, 2016

As more explicitly requested when providing your personal data, the data you provide is used to respond to requests expressly made by the user. In particular, all data collection and subsequent processing activities are aimed at achieving commercial and professional contact purposes by Grey Castle Srl. Only if you have given your consent, the data may also be used for sending promotional and advertising materials, marketing purposes, and updating our database. In no case will the data be shared with third parties for their independent marketing purposes. For purposes related to the service to which the user has subscribed, personal data may be made available to third-party entities, independent data controllers (e.g., booking experiences with affiliated organizations), which provide services instrumental in meeting the user’s request or as required by law or regulations. Personal data will be made available to individuals expressly authorized by Grey Castle Srl who perform essential processing activities for the purposes mentioned above; the categories of authorized individuals are specified in the information provided. In general, these individuals are responsible for providing specific services, administration, management of information services, and marketing services for our offerings. Grey Castle Srl, located at Via Nazionale, 103 Vezza d’Oglio (BS) – 25059 Italy, is the data controller. It decides how and for what reasons, as specified in the specific information, to collect and use the personal data provided by the user, as well as the tools for processing them and the security procedures to ensure their integrity, confidentiality, and availability. You have the right to delete, modify, or supplement the data you provided voluntarily, as well as request their blocking, transformation into anonymous form, or object to their processing if carried out in violation of the law. By exercising these rights, you can control the use of your data even after providing them.

Consultation, Modification, and Deletion of Personal Data

It is also possible to exercise, at any time, the rights specified in Regulation (EU) 2016/679 of April 27, 2016, by contacting the data protection officer at info@greycastle.it. You have the right to: (1) Confirm the existence or absence of personal data concerning you and receive intelligible information about the data, their origin, the logic and purposes on which electronic processing is based; the request can be renewed, except for legitimate reasons, with an interval of not less than ninety days. (2) Request the deletion, transformation into anonymous form, or blocking of data processed in violation of the law. (3) Update, rectify, or, if you have an interest, supplement the data. (4) Object, in whole or in part, for legitimate reasons, to the processing of personal data concerning you.

Third Parties to Whom Your Data Is Communicated

Your data may be made available to third parties, independent data controllers, for purposes related to service provision or in compliance with laws and regulations requiring disclosure, as well as to supervisory authorities.

What Are Cookies and How Are They Used by Grey Castle Srl

Cookies are pieces of information stored on your computer’s hard drive and sent by your browser to a web server, relating to your internet usage. They allow the server to know the services, sites visited, and options expressed during your online navigation. This information is not provided spontaneously and directly but traces the user’s online activities. It should be clarified that data collected through cookies are used solely for technical purposes to ensure easier, immediate, and rapid access to the website and its services, providing a more convenient browsing experience to the individual user.

Security of Your Personal Data

Grey Castle Srl implements adequate preventive security measures to safeguard the confidentiality, integrity, completeness, and availability of your personal data. Technical, logistical, and organizational measures are taken to prevent damage, accidental loss, alteration, improper and unauthorized use of data concerning you, in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016, and its related technical specifications. However, Grey Castle Srl is not responsible for untrue information sent directly by the user (e.g., accuracy of email addresses or postal addresses or other personal data), nor for information about the user provided by a third party, even fraudulently.

Website Usage Terms and Copyright

Grey Castle Srl owns and independently manages the website, which is designed to disseminate information and news about the services related to Grey Castle Srl’s commercial activities. The documentation, images, fonts, artwork, graphics, software, and other content on the website, as well as all the codes and script formats used to implement the website, are either owned by our company or subject to exclusive rights of use. The materials on the website are protected by copyright. Therefore, it is prohibited to copy, modify, upload, download, transmit, publish, or distribute the content or trademarks of the website for commercial or other purposes. The website may offer links to access third-party websites or companies. Grey Castle Srl is not responsible for their availability, content, products, services, or any damages or losses resulting from their use. Grey Castle Srl is also not responsible for the methods and purposes of personal data collection and processing by such third parties. Grey Castle Srl assumes no responsibility for any type of damage resulting from access to or inability to access this website, or from using this website and its content. Grey Castle Srl reserves the right to: (a) modify these terms of use, (b) monitor and delete material sent to the website, and (c) discontinue the availability of the website at any time without notice. The user and Grey Castle Srl agree that the laws and regulations of the Italian state will apply to all matters related to the use of this website. The user and Grey Castle Srl also agree to submit exclusively to the jurisdiction of the Brescia court for the matters mentioned above. By using this website, the user implicitly accepts the terms and conditions stated here.